The ‘turn up and go’ service currently only offered on London Overground and as a trial in some London mainline stations, could easily be rolled out to all 404 fully accessible stations in England, say disability charity The Papworth Trust.
The Trust has used the findings of a recent survey to produce the report ‘Improving rail travel for disabled passengers in the UK’. Other recommendations include:
Making access improvements at only 67 stations would mean that three quarters of all entries and exits could be made through accessible stations.
The Department for Transport should include accessibility requirements in franchise agreements, and monitor improvements through key performance indicators, so that accessibility is no longer a point of competition between operators but delivered at a minimum standard across the country.