VIETNAM Airlines has introduced a range of new and enhanced services to support passengers with reduced mobility.
Eighty wheelchairs and 11 forklifts are available at airports across Vietnam. Specially trained staff are also on hand to provide support and assistance.
The airline’s twin-aisle aircraft – including the next-generation Boeing 787-9 Dreamliner that operates its daily non-stop services from London Heathrow – are designed to have smart and user-friendly restrooms.
Comfortable priority seating will be allocated in accordance with all safety requirements.
Passengers with limited mobility should register when booking – eight hours’ notice for domestic flights and 24 hours for international flights.
The airline has also introduced preferential fares on its domestic network – offering a 15% discount on all full fare economy class tickets, and on selected promotional economy class tickets.